Privacy Policy
At Lilly’s Wholistic Wellness, your privacy is a fundamental part of our wholistic approach. We are committed to handling your personal information with the same care and integrity we bring to your wellness journey.
Information We Collect
We collect information that you voluntarily provide when you engage with our services, including the 5-minute Health Evaluation. This may include your name, contact details, and wellness preferences intended to help us provide realistic and personalized support.
How We Use Your Data
The information gathered is used strictly to understand your body's communication signs and to educate you on potential patterns. We do not sell or share your personal health insights with third-party marketers. Your trust is essential to our collaborative working relationship.
If you have any questions regarding your privacy or data handling, please contact Lilly directly at lillyswholisticwellness@gmail.com
Effective date: July 17, 2026
Lilly’s Wholistic Wellness respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how Lilly’s Wholistic Wellness collects, uses, stores, and shares personal information when you visit this website, submit a contact form, communicate with Lilly, or follow links to affiliated or third-party websites.
1. Who We Are
Lilly’s Wholistic Wellness is operated by Lilly, a Certified Wholistic Health Coach located in Ontario, Canada.
For privacy-related questions or requests, contact:
Lilly’s Wholistic Wellness
Email: lillyswholisticwellness@gmail.com
Location: Ontario, Canada
Website: www.lillyswholisticwellness,ca
2. Information We May Collect
Depending on how you use this website, we may collect the following information:
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Your first and last name
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Your email address
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Your telephone number, when voluntarily provided
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Questions or messages submitted through a contact form
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Information about how you heard about Lilly’s Wholistic Wellness
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Your communication preferences
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Information you voluntarily provide when asking a wellness-related question
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Technical information such as browser type, device type, approximate location, IP address, pages visited, and website activity
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Cookie and analytics information
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Please do not send detailed medical records, government identification numbers, financial information, emergency concerns, or highly sensitive health information through the general website contact form.
3. The Health Evaluation
The Health Evaluation is hosted through a separate health-coach website or online system.
When you click the Health Evaluation button, you may leave the Lilly’s Wholistic Wellness Wix website and be directed to another website. Information submitted through that system may be governed by the privacy policy and terms of the organization operating that website.
Lilly may receive access to information you submit through the Health Evaluation so that she can:
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Review your reported wellness concerns
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Prepare for a results conversation
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Provide relevant wellness education
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Discuss possible next steps
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Offer personalized nutrition, lifestyle, or product information when appropriate
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Provide follow-up support
The Health Evaluation may involve personal and potentially sensitive wellness information. By submitting it, you consent to the collection and use of the information for the purposes explained at the time of submission.
The Health Evaluation is not intended for emergency concerns or urgent medical communication.
4. How we use personal information
We may use personal information to:
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Respond to questions and contact requests
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Review Health Evaluation submissions
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Arrange or conduct wellness conversations
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Provide requested information and educational resources
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Explain Lilly’s services, approach, and available options
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Provide ongoing client support
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Respond to product or ordering questions
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Improve website content and visitor experience
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Understand which website pages and articles are most useful
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Maintain appropriate business and communication records
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Meet legal, regulatory, accounting, or safety obligations
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Send marketing or educational communications when appropriate consent has been provided
We will not use your personal information for an unrelated purpose without obtaining additional consent when required.
5. Email and Marketing Communications
Submitting a contact form or Health Evaluation does not automatically mean you have agreed to receive ongoing promotional emails.
Where required, Lilly’s Wholistic Wellness will obtain consent before sending commercial electronic messages.
Marketing consent should be collected separately through an unchecked opt-in box or another clear consent method.
You may withdraw your consent or unsubscribe from marketing communications at any time by:
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Clicking the unsubscribe link in an email
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Replying with an unsubscribe request
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Contacting [your business email address]
You may still receive service-related communications connected with a question, Health Evaluation, order, or existing client relationship.
6. How Information May Be Shared
Lilly’s Wholistic Wellness does not sell or rent personal information.
Information may be shared only when reasonably necessary with:
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Wix, which hosts this website
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Website form, analytics, email, scheduling, or technology providers
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The organization operating the separate health-coach website and Health Evaluation
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Product-ordering or customer-service systems used when you choose to place an order
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Professional advisers such as legal, accounting, insurance, or technology providers
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Government, regulatory, law-enforcement, or emergency authorities when legally required or reasonably necessary for safety
Service providers may process or store information outside Ontario or outside Canada. When information is processed in another country, it may be subject to the laws of that jurisdiction.
7. Wix and Third-Party Services
This website is created and hosted using Wix.
Wix and connected applications may automatically collect technical information, place cookies, and process visitor information to provide hosting, security, analytics, forms, and other website functions.
This site may also use third-party tools or services such as:
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Website analytics
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Contact forms
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Email services
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Social-media integrations
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Embedded videos
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Scheduling tools
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External Health Evaluation and product-ordering links
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These providers may have their own privacy policies and terms. Visitors are encouraged to review those policies when leaving this website or using embedded third-party services.
8. Cookies and Analytics
Cookies are small data files placed on a visitor’s device.
This website may use essential and optional cookies to:
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Keep the website functioning
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Remember visitor preferences
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Improve performance
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Understand website traffic
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Measure page and article engagement
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Support embedded media or social features
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Where required, visitors will be given the opportunity to manage optional cookie preferences through a cookie notice or settings tool.
You may also control cookies through your browser settings. Disabling certain cookies may affect how the website functions.
9. Anonymous Questions and Future Content
The Contact Lilly form may include an optional box allowing a visitor’s question to inspire future educational content.
Checking this box does not authorize Lilly to publish your name, email address, medical history, or identifying personal details.
Questions may be rewritten, combined, or generalized to protect privacy.
Personal or identifying information will not be included in an article, video, social-media post, testimonial, or case example without separate permission.
10. Testimonials and Client Experiences
Testimonials, photographs, client stories, or identifying results will only be published with permission.
Individual experiences are personal and do not guarantee that another person will achieve the same outcome.
You may withdraw permission for future use by contacting Lilly. Withdrawal may not apply retroactively to materials already printed or distributed where removal is not reasonably possible.
11. Consent
By voluntarily submitting information through this website, you consent to its collection and use for the purposes clearly explained at or before the time of submission.
Because wellness information can be sensitive, Lilly’s Wholistic Wellness aims to collect only the information reasonably necessary to respond to your request or provide the support you have requested.
You may withdraw consent, subject to legal, contractual, record-keeping, and reasonable business limitations.
Withdrawing consent may affect Lilly’s ability to provide certain services or respond to a request.
12. Safeguarding Personal Information
Reasonable administrative, technical, and physical safeguards are used to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
These safeguards may include:
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Password-protected accounts and devices
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Access controls
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Secure website and service providers
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Limited access to client information
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Updated software and security tools
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Appropriate record-management practices
No website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure.
Please avoid sending highly sensitive information through regular email or general website forms.
13. Retention of Information
Personal information will be retained only for as long as reasonably necessary to:
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Respond to your request
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Provide agreed-upon support
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Maintain appropriate business records
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Meet legal, accounting, tax, insurance, or regulatory obligations
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Resolve disputes
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Protect legitimate business and safety interests
When information is no longer required, it will be securely deleted, destroyed, or anonymized where reasonably possible.
14. Accessing or Correcting Your Information
You may request access to personal information held by Lilly’s Wholistic Wellness or ask that inaccurate information be corrected.
You may also ask questions about:
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How your information was collected
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How it has been used
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Whether it has been shared
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How long it is retained
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How to withdraw consent
Requests can be sent to [your business email address].
Identity verification may be required before personal information is released or corrected.
Certain legal exceptions may limit access or deletion rights.
15. Children’s Privacy
This website and Lilly’s services are intended primarily for adults.
Lilly’s Wholistic Wellness does not knowingly collect personal information directly from children under the age of 18 without appropriate parental or guardian involvement.
A parent or guardian who believes a child has submitted personal information should contact [your business email address].
16. External Links
This website contains links to external websites, including the Health Evaluation, educational resources, product-ordering systems, social-media platforms, and third-party articles or videos.
Lilly’s Wholistic Wellness is not responsible for the privacy practices, security, accuracy, or content of external websites.
Review the privacy policy and terms of any external website before submitting personal information.
17. Privacy Questions or Complaints
Privacy questions, access requests, correction requests, or concerns can be sent to:
Privacy Contact: Lilly
Email: lillyswholisticwellness@gmail.com
Lilly’s Wholistic Wellness will make reasonable efforts to investigate and respond to privacy concerns.
If a concern cannot be resolved directly, you may have the right to contact the Office of the Privacy Commissioner of Canada or another privacy regulator with jurisdiction over the matter.
18. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in the website, services, technology, legal requirements, or business practices.
The updated version will be posted on this page with a revised effective date.
Continued use of the website after an update means the current policy will apply to subsequent use and information collection.
Questions about your privacy?
Contact Lilly at lillyswholisticwellness@gmail.com